Frequently Asked Questions

We're based in the Glenfields estate in Mountain Creek on the Sunshine Coast.

 Yes! We hold full Public Liability Insurance, Transit Insurance and are police check cleared for your peace of mind. 

One no One Grooming means that there will be no other dogs in the Salon during your dogs appointment. Keeping things calm and quiet for your dog. There are no cages for your dog to wait in however when groom is completed they will be tethered to a lead for their safety.

 My priority is always your dog’s emotional wellbeing, and safety for everyone involved.

Here’s what I’ll always choose over a flawless cut:

• Your dog’s comfort and happiness
• Your dog’s eyes, ears, tongue and toes kept safe
• My own hands and fingers intact
• A positive, gentle grooming experience for both of us

Because a relaxed dog with a wagging tail is far more important than a picture-perfect trim.

If your priority is absolute perfection over your dog’s comfort,
I may not be the right groomer for you, and that’s okay.

Booking your dog in on a regular grooming schedule of at least ever 6 to 8 weeks, allows for a stress free grooming experience as the dog becomes very familiar with both myself and the process. It also ensures that matting is far less likely and keeps the god comfortable and cool in our hot client.

I am located on the Sunshine Coast in Queensland. I offer the Bows and Vows Wedding Concierge Service between Tewantin and Caloundra. Covering most of the beautiful Sunshine Coast. Should you require services in Brisbane and the Gold Coast, I can happily refer some other incredible services to you in those locations.

Whilst I understand that things do pop up, being a one on one groomer means I have allocated your dog to a particular time slot and can't often fill that at short notice. For Grooming, cancellations with less than 24 hours’ notice may incur a fee.

For the Wedding Concierge Service, cancellations with less than 2 weeks notice will lose the booking deposit. Any changes made within that 2 weeks may incur additional charges. Full payment for this service is required 3 days out from the wedding date. 

 Contact us via phone, email, social media or our contact page. 

We recommend booking your grooming sessions well in advance as these fill up very quickly.